We are committed to protecting your privacy and handling your information with care, transparency, and professionalism.
Effective Date: 10/01/2026
PhaseLink Engineering Inc. (“PhaseLink,” “we,” “us,” or “our”) respects the privacy of individuals who visit phaselinkeng.com, submit a project inquiry or request for proposal, upload or provide access to project information, or otherwise communicate with us through the website.
This Privacy Policy explains what information we collect, how we use and disclose it, how we protect and retain it, and the choices and rights that may be available to you.
Information You Provide to Us
We collect information that you voluntarily provide when you contact PhaseLink, submit a project inquiry, request a proposal, upload project files, provide a secure project or document-transfer link, or otherwise communicate with us.
Depending on your interaction with us, this information may include your name, work email address, telephone number, company or professional role, project location, requested services, project stage or anticipated schedule, project descriptions, technical questions, utility comments, project documents, secure-transfer links, and other information you choose to provide.
Project materials submitted or made available to PhaseLink may contain technical, system, facility, commercial, or other project-related information.
Please provide only information and materials that you are authorized to share. Do not submit passwords, access credentials, Social Security numbers, financial-account information, export-controlled information, or other highly sensitive or restricted information through the website.
For sensitive project materials, contact PhaseLink before sending the files so that an appropriate transfer method can be confirmed.
Submitting information through the website does not create an engineer-client relationship, establish a confidential professional engagement, or constitute PhaseLink’s acceptance of a project.
A professional engagement is established only through an agreement accepted by PhaseLink.
When you visit the website, PhaseLink and its service providers may automatically process limited technical information necessary to operate, secure, monitor, and troubleshoot the website.
This information may include your IP address, browser and device type, operating system, request date and time, pages requested or visited, referring webpage, approximate location derived from an IP address, cookie or consent identifiers, and security, error, or spam-detection information.
Some of this information may be recorded in website hosting, security, consent-management, or server logs.
With your permission, PhaseLink may use Google Analytics 4 to understand aggregate website activity and measure website interactions such as completed project inquiries.
Optional analytics technologies remain disabled unless you provide the applicable consent.
PhaseLink does not intentionally send names, email addresses, telephone numbers, company names, project names, project descriptions, precise project locations, filenames, uploaded documents, secure-transfer URLs, or the contents of website form fields to Google Analytics.
Most information PhaseLink receives comes directly from individuals who contact us.
We may also receive relevant information from your employer, client, consultant, contractor, utility, or other project participant when they are authorized to provide it.
Information may also come from service providers supporting our website and communications, website technologies used for hosting, security, consent management or analytics, and publicly available professional, business, regulatory, utility, or project sources when relevant to an inquiry or potential engagement.
PhaseLink uses information to respond to inquiries and technical questions, evaluate potential projects and business relationships, prepare or discuss proposals, review preliminary project information, coordinate document transfers, and communicate with prospective clients, clients, consultants, contractors, utilities, vendors, and other appropriate project participants.
We may also use information to operate, secure, maintain, troubleshoot, and improve our website; detect spam, misuse, security threats, or unauthorized activity; measure aggregate website activity when consent permits; maintain appropriate business, proposal, contractual, and professional records; establish or defend legal rights; and comply with applicable laws, regulations, professional obligations, and lawful government requests.
PhaseLink does not use information submitted through project-inquiry forms for purposes unrelated to our legitimate business operations.
PhaseLink may use cookies and similar technologies to support website functionality, security, consent preferences, spam prevention, and website analytics.
Technologies reasonably necessary to operate or protect the website may function without optional analytics consent.
Optional analytics technologies remain disabled until you provide the applicable consent.
You may use Cookie Settings available through the website to review or change your preferences.
Changing your selection may not automatically remove cookies already stored by your browser, which can generally be removed through your browser settings.
The specific technologies used by the website may change as our website and service providers are updated.
Because there is not a universally accepted standard for browser “Do Not Track” signals, the website may not respond separately to those signals.
Visitors may control optional analytics through Cookie Settings.
Where required by applicable law, PhaseLink will recognize legally valid browser-based privacy signals, such as Global Privacy Control, for practices to which those signals legally apply.
PhaseLink may disclose information to service providers and professional advisers when reasonably necessary to operate the website, communicate with you, evaluate or perform an engagement, protect our systems, or conduct legitimate business activities.
Service Providers and Business Functions
These service providers may support website hosting and maintenance, cybersecurity, spam prevention, consent management, email and business communications, form processing, secure document transfer and storage, analytics, backups, information technology, legal services, accounting, insurance, and similar business functions.
Such providers may process information on PhaseLink’s behalf subject to their applicable agreements, policies, and controls.
PhaseLink may also disclose information at your direction or with your authorization; to appropriate project participants when reasonably necessary to evaluate or respond to a request or perform an engagement; when required by applicable law or lawful process; when reasonably necessary to protect PhaseLink’s rights, property, systems, or safety or those of others; or in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction subject to appropriate protections.
PhaseLink does not sell personal information for monetary consideration and does not use personal information for cross-context behavioral advertising.
You may upload relevant project files that you are authorized to share through the project-inquiry form or provide an appropriately permissioned link to a third-party document-transfer, cloud-storage, or collaboration service.
If you provide a third-party link, your use of that service is also governed by the third party’s terms and privacy practices.
You are responsible for confirming that you are authorized to share the materials and that the link has appropriate permissions.
Do not provide passwords or access credentials through the website form.
PhaseLink may decline to access a link or accept materials that appear insecure, unauthorized, inappropriate, or outside the scope of a proposed engagement.
For confidential, controlled, or otherwise sensitive project information, contact PhaseLink before sending the materials so that an appropriate transfer method can be confirmed.
PhaseLink retains information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as otherwise required or permitted by applicable law.
The appropriate retention period depends on the nature of the information and our relationship with you.
Relevant considerations may include whether an inquiry results in a proposal or professional engagement, the nature and status of a project, contractual or professional recordkeeping requirements, applicable statutes of limitation, security and dispute-prevention needs, legal or regulatory requirements, insurance and accounting obligations, and normal backup and system-deletion cycles.
Information that becomes part of a client or project record may be retained in accordance with the applicable agreement, professional recordkeeping requirements, legal obligations, and PhaseLink’s project-record retention practices.
PhaseLink uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and services involved.
These safeguards may include access controls, account-security practices, secure hosting, encrypted transmission, backups, vendor management, security monitoring, and restricted access to project information.
No website, email transmission, document-transfer service, or electronic storage system can be guaranteed to be completely secure.
For confidential, proprietary, controlled, or otherwise sensitive project materials, contact PhaseLink before sending the information so that an appropriate transfer method can be confirmed.
You may decline optional analytics cookies or change available preferences through Cookie Settings.
You may also contact PhaseLink to request access to, correction of, or deletion of personal information associated with you.
Depending on your residence and applicable law, additional privacy rights may be available, including rights concerning access, correction, deletion, information about how personal information is used or disclosed, and legally defined sales, sharing, or targeted advertising.
PhaseLink will evaluate privacy requests in accordance with the law applicable to the request.
Requests may be subject to reasonable identity verification and applicable legal, contractual, professional, security, and record retention requirements.
PhaseLink will not discriminate against an individual for exercising an applicable privacy right.
The PhaseLink website may contain links to third-party websites, technical resources, scheduling platforms, document-transfer services, cloud-storage services, or other external content.
PhaseLink does not control these third-party services and is not responsible for their privacy practices, security, availability, or content.
You should review the applicable third party’s privacy policy and terms before providing information through its services.
The PhaseLink website is intended for business and professional users and is not directed to children under 13.
PhaseLink does not knowingly collect personal information from children under 13 through the website.
If PhaseLink learns that personal information from a child under 13 has been collected through the website, we will take reasonable steps to delete it as appropriate.
PhaseLink may update this Privacy Policy periodically to reflect changes in our website, technologies, service providers, business practices, or legal obligations.
When this Privacy Policy is materially revised, we will update the Effective Date shown at the top of this page and may provide additional notice where appropriate.
If you have questions about this Privacy Policy, PhaseLink’s privacy practices, the accessibility of this policy, or would like to make a privacy-related request, please contact us at:
PhaseLink Engineering Inc.
Email: connect@phaselinkeng.com
A mailing address may be provided when legally required or through appropriate direct business correspondence.
If you have difficulty accessing this Privacy Policy, contact us by email and we will provide the information in an alternative accessible format.
